A: Yes. Place your unlimited Flight Pass on hold: Unlimited Flight Pass customers can put their unlimited Flight Passes on hold. you booked directly with Air Canada, you will also have the option to exchange your ticket for an Air Canada Travel Voucher, or for Aeroplan Miles with a 65% bonus, View full details here. 2Face masks are mandatory for customers and employees, 3All high-touch areas are thoroughly cleaned with a hospital-grade disinfectant throughout the day. For flights over 2 hours, bar service will include bottled water, Lavazza coffee and black tea, a limited range of soft drinks (Coke, Diet Coke, Ginger Ale), and individual sized bottles of red or white wine. Arrive at the airport in the know by checking out the changes we've made to help keep you safe. ; and/or, You are only transiting through a Canadian airport from one international destination to another, without entering Canada. Complimentary Manulife COVID-19 Insurance for Aeroplan Members. Q4: What types of COVID-19 tests are accepted? Around-the-world (RTW) tickets; Skipping Flights … Memberships purchased before April 6, 2020 will automatically be extended by six months. During flight, our Flight Deck 8Carry-on baggage compliance will be measured by new technology, at select airports, and enforced prior to Security. For international and other numbers, visit www.aircanada.com/othernumbers. *Air Canada is providing this information for reference purposes only. Air Canada customers travelling to France can bypass testing on arrival by taking part in a new rapid screening process for COVID-19 before departure from Montreal-Trudeau International Airport (YUL). If you booked with a travel agent or any online travel agency (for example, Expedia or Priceline), kindly contact them directly for changes or cancellations. The card swiper will be disinfected after each use. 4Eligible customers are required to scan their own boarding pass, status card, or membership card. Showers remain closed until further notice. We recommend you visit travel.gc.ca for official updates from the Government of Canada. Hand sanitizer dispensers are positioned strategically throughout lounge. No change fee will apply. Amenity kit. There is assisted bar service with our full offering. Customers who, after further confirmation and verification, are deemed unwell to travel Facebook (Wird in neuem Fenster geöffnet), RSS Feed (Wird in neuem Fenster geöffnet), Erneut als beste Airline Nordamerikas ausgezeichnet. 7We're enhancing our disposable Customer Care Kits to include a complimentary mask, bottled water, hand sanitizer, headset, and snack. We have implemented highly flexible and expanded booking options. in France at no charge. Important Laboratory reports provided from any other private or government testing facility will not be accepted by the State of Hawaii for the purpose of as they become available to further enhance safety. Depending on the transmission profile of the Due submit contact and quarantine plan information through the ArriveCAN app or website. We are excited by the potential and point of care use cases for the Spartan Cube, and look forward to working with the … Q: I have a flight from Montreal, connecting in Vancouver to Hawaii on December 17th when should I get tested? Q: What if I do not undergo a pre-departure COVID-19 test, or my test is not from an approved State of Hawaii Testing Entity? As a result, we can only offer take-out bags at the moment. I am on a full flight. Face coverings will be mandatory throughout your entire journey. All high-touch areas are sanitized with a hospital-grade disinfectant before every flight, and each time an aircraft overnights it receives a thorough cleaning. The reasons for the apparently low rate of in-flight transmission are not fully determined but are thought to include a combination of factors, such in Canada include complimentary Manulife COVID-19 emergency medical and quarantine insurance underwritten by The Manufacturers Life Insurance Company ("Manulife"). As a means of contact tracing, a record is kept of all lounge visitors for 30 days. I hope this situation improves soon. Ticket must be issued on or before February 28, 2021. Customers will need to wear their face covering at the gate, where they will be required to lower it for identification purposes on photo IDs, as required by Canadian regulations. Due Air Canada is one of only two airline partners in Canada whose passengers qualify for the State of Hawaii's quarantine A cold, mid-flight snack will be served in disposable packaging on select flights**. Q11: I have a negative COVID-19 PCR test. Face coverings with exhalation valves or vents, bandanas, neck gaiters and face shields are not permitted. The decisions taken today, and in the months to come, will impact the future of the industry. covering including a scarf or similar item is acceptable. A: The following test types are considered acceptable by Transport Canada: Please note a Rapid Antigen COVID-19 test will not be accepted. Pamper yourself with Premium Economy and experience a larger seat, extra legroom, and priority airport services. Canadians 1As of July 1, a notification email will be sent to you prior to check-in if your flight is reaching capacity in Economy Class. to travel. is Hawaii and that you are travelling on an Air Canada Itinerary so that they can provide you with the required documentation. I tried to look on the website, but could not find an answer. TORONTO — Canada's hardest-hit regions are further tightening COVID-19 lockdown measures with public health officials blaming holiday gatherings for surging infections and experts suggesting Quebec's clampdown may inspire more restrictions. If your flight to Canada departs from one of the recognised countries identified by the Government of Canada (click hereExternal site which may not meet accessibility guidelines. *All Asia routes, plus Tel Aviv to Toronto (YYZ), Athens to Toronto (YYZ), Athens to Montreal. During select times, hot options and a kid's menu are also available. of the journey, with increasing touchless and streamlined services being introduced at the airport, at the gate and onboard, to provide effective protections. Inside Air Canada's business-class only A319. All travelers who are completing a COVID-19 PCR test are responsible for their testing costs. touching the front of the face covering when removing it. crew, appropriate physical distancing can be maintained. What does Air Canada do if a passenger is identified as having travelled with COVID-19 post flight? For those in Business Class, a pillow and blanket will be available on overnight flights*. in Vancouver, the testing must be completed 72 hours prior to the time of departure in Vancouver. Manage My Booking. The Government of Canada have also published a list of frequently asked questions about the new testing requirement. 3All reading material (newspapers and magazines) is provided digitally via PressReader. in Canada include complimentary Manulife COVID-19 emergency medical and quarantine insurance underwritten by The Manufacturers Life Insurance Company (“Manulife”). Europe, a cold breakfast or snack item from the testing providers directly for answers any... The instructions before departing Canada even with a negative COVID-19 test results: please note that partner! Regularly cleaned electrostatic spraying of cabin interiors, Toronto-Copenhagen ( YYZ-CPH ) made list... 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