On the same trolley as the dessert they also offered coffee and tea. However, I still needed to join the line with other passengers who hadn’t checked in via the kiosk to drop my bag, so this kiosk check-in didn’t end up saving me any time. Your email address will not be published. So yeah, pretty much a cultural thing. Don't fly JAL. We both also loved the Apex Suite! The tray table pops out of the side armrest, and consists of a solid table that can’t be folded over (so don’t expect that you can get up during the meal service). @A passerby, I always appreciate the opportunity to challenge my own assumptions. Unlike most Dreamliner Business Class cabins, Japan Airlines’ unique Sky Suites (not to be confused with the Sky Suites III pictured above) includes provisions for two additional seats in a uniquely designed 2-2-2 configuration … This is the seat map for the 246-seat B787-9. Funny how you never mention that you asked the cabin crew to turn down the temperature. The cabin & seats. Outside air temperature at 35000 ft is probably – 40 deg so aircon is not needed. The Japanese don’t have a word for “dry’?” Of course they do: 乾かす 干す. At TPG, our first priority when booking review flights is to use points and miles, and TPG definitely redeems a lot of points for travel — 17.5 million Amex points in 2018 alone. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! The Apex Suite window seat really is one of the most comfortable business class seats out there, especially in bed mode. Absolutely love JAL J. There were no announcements from the cockpit, other than that 20 minutes before arrival the pilots announced for the cabin crew to prepare the cabin for landing. Is it a fuel issue in that running the A/C packs burn more fuel, or is it because there are no longer blankets in economy and the crew does not want to respond to the complaints from econ passengers? Japan Airlines business class power outlet. This site is for entertainment purposes only. Japan Airlines 787 … Industry-leading pitch with no need to worry about someone reclining into you. To be honest I think anything less would be a little rushed. Please view our advertising policy page for additional details about our partners. While Japan Airlines meals are about the best you’ll find in economy, you don’t get much more for sitting in premium economy. We headed towards immigration, and within about 15 minutes were on our way to our hotel for the night. It was expansive, with a number of seating areas stretched along the outside of the terminal. This was my first time in the Tokyo Narita since JAL renovated its first and Sakura lounges, so I made sure to get to the airport early enough to enjoy both, first class via my Oneworld Emerald status and Sakura via premium economy ticket. In the interim I have flown Japan Air multiple times between Vancouver, SFO, and SAN and NRT on outgoing or return segment on the 787-8 in business and the 777 in First class. • Review: EDITION Abu Dhabi @A passerby The Apex suite is my favorite business class amongst those I’ve tried (not a huge list and no ME3). The seat next to me stayed empty. Ford woke up a short while later and ordered the Japanese set plate, consisting of salt-grilled black cod with Japanese starchy sauce, and broccolini with sesame miso sauce. Also waiting at my seat was the menu, from JAL’s oddly named “BEDD Sky Auberge” dining program. I was flying on a weekday and had quite a bit of work to get done, so one of the things I love about JAL is their Wi-Fi. My Global Entry entrance into the U.S. was a breeze, meaning I got to baggage claim just 15 minutes after the aircraft’s arrival at the gate. North American carriers tend to keep temperatures cooler, think 19-22c, whereas Japanese/Korean carriers are usually 25c+ (I think KE standard is something like 27c!). Next time you are in Tokyo (or San Francisco, Sydney or Melbourne for that matter) you could have a lot of fun doing a Sake tasting or even a class, or visit a brewery. The seat’s tray table folded down from the seat in front and extended, but awkwardly not far enough. Bring a battery or USB powered mini-fan with you since it is such a big deal to you. There was a half dozen shower rooms that could also be reserved. Aircraft: Boeing 787-9 It might be 5c outside, but hotel room temperature is always set at 25c! At 11:45AM we began our pushback. I was offered a tiny pour of champagne, and frankly was surprised it was served in a plastic cup. • Review: KLM Business Class 787 Amsterdam To New York. This post contains references to products from one or more of our advertisers. When the nozzles exist, it is just blowing cabin air at you. Large overhead bins were plenty to handle all premium economy passenger bags, as well as the bags of economy passengers who decided to use these overhead bins during boarding. And you didn’t have to worry about the seat in front of you reclining into your space. If you’re looking to try Japan Airlines premium economy yourself, look out for incredible deals through Amex’s International Airline Program. That said, the flight attendants were eager to assist whenever asked, whether that was helping passengers with bags during boarding or when asked for a midflight snack or drink. The kiosk check-in was smooth, quick and even printed a tag for my checked bag. On the other hand, a couple of the least proficient English speakers I know think “dry” can be used to describe sake. Boarding did in fact start at 11:10AM, and you boarded by standing in front of a screen, and once the screen lit up, you just presented your boarding pass to a gate agent — there was no need to present your passport. The first drink was served with an amuse bouche, which consisted of parmesan panna cotta and pumpkin agrodolce with cottage cheese. The window seat is the best product for someone flying solo. As far as amenities go, already waiting at my seat upon boarding was a pillow and a light blanket. You asked for those configurations, Lucky. My flight back to Sydney was in Premium Economy, in a side section aisle seat with no one occupying the window seat. I flew Japan Airlines to Singapore last year. I checked the seat map and found I was one of only a few people with an empty seat next to them, so there was no need to change seats. It would consistently take the crew a really long time to clear stuff, and they weren’t proactive in the least (for example, I always had to ask for drink refills). The Club World seats that you find on the B787 are identical to the ones on British Airways’ B747, A380 and B777. At the same time, though, I … And who knows why the FA didn’t understand what Lucky was talking about? She apologized earnestly, but it wasn’t a big deal. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. Interestingly, it doesn’t seem to matter how well they speak English. Ford’s main consisted of simmered chicken sukiyaki style and grilled salmon with Japanese style tartar sauce, as well as miso soup and Japanese pickles. The FAs are happy to cool down the cabin if asked. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. This is because the Singapore flight arrives at midnight so I was trying not to sleep and JAL has the best room in economy out there anyway. I am flying to Tokyo this summer. Japan Airlines business class entertainment controller. In Tokyo’s Narita, JAL premium economy passengers have a dedicated check-in area that isn’t shared with any elites. I usually won’t eat economy class food, but ANA and JAL are the only airlines where I will. Does lax to kix in November 2019 use the same seats in biz class? • Review: Japan Airlines Business Class 787 Dallas To Tokyo Am i being rude by doing so? Disclaimer: The responses below are not provided or commissioned by the bank advertiser. • Review: KLM Crown Lounge Amsterdam Airport Find the best airplanes seats, information on legroom, recline and in-flight entertainment using our detailed online seating charts. The JAL seat had no storage. JAL’s curries are consistently great, in my experience. These seats are far from the lavatories and galleys. It’s impressive how Japanese value customers as if they were royalty. For an explanation of our Advertising Policy, visit this page. A warm cabin makes for a lousy flight. The business and first class products make premium economy which I liked two years ago seem pretty ordinary. There are 3 lavatories in the JAL 787-9 Business Class cabin – 2 lavatories in the area that divides Business Class in two and one lavatory at the very front of the aircraft. Japan Airlines’ 787-9 business class cabin consists of a total of 44 Apex Suites. The amount of plastic wrapping seemed wasteful. • Review: Amangalla, Galle, Sri Lanka Please view our advertising policy page for more information. Not surprisingly, no drinks were offered. But no US based airline can match Asian airlines service from FA’s in business class. As for the Kanji 辛口 that @A passerby asked me to translate, and that he has seen on Sake “countless times,” I translate that to “Spicy.” Note, not “Dry.” But Kanji in particular and Japanese in general can be tricky, and is by far the most difficult language I’ve studied. The Sony model MDR-5760 headphones had active noise-canceling and provided solid sound. Do they not know it makes (most) people physically uncomfortable (and dehydrated)? In addition to being able to enjoy a great product to a great destination, I’ll rack up 26,325 EQMs and 3,510 EQDs from that itinerary. At boarding, each seat was stocked with plastic-wrapped headphones, blanket, slippers, a shoehorn, pillow and an amenity kit. Japan Airlines business class hors d’oeuvre. I think Seats 6A and 6K and 7L are the best Business Class seats on the British Airways Boeing 787-9 Dreamliner if you like a view, although it is worth noting that all window A and K business class seats face backward. Whilst dry is a word we’d use with wine in the west it does not necessarily work in the Japanese lexicon and is not really positive. Spicy, Dry. However, there are not many options to book Japan Airlines premium economy with points and miles. In each of my 13 economy Japan Airlines Dreamliner flights, I’ve passed through the premium economy cabins with longing. The Wi-Fi was easy to connect to and clocked in at 11.8 Mbps download, 38.8 Mbps upload and 7 ms ping. The business class Sky Suite seat controls. A bit thirsty from not having filled my water bottle in the terminal, I asked for both the JAL signature Sky Time Kiwi and a glass of cold green tea. That’s enough on its own for AA Gold elite status — or one-quarter of the way toward requalifying for Executive Platinum status. Hopefully, AAdvantage will soon … I took this flight (the other direction) also in seat 8A! At the end of the kiosk check-in, I was surprised to see that Japan Airlines planned to start boarding the flight just 20 minutes before departure. Lucky, based on your writing, I’m under the impression you are monolingual. With just under 10 hours remaining inflight I asked to have my bed made, as I was hoping to get some rest. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. Japan Airlines business class amuse bouche. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. They were friendly and they were well intentioned, but they just weren’t as attentive or infectiously adorable as I often find on Japanese airlines. I wanted to sample both the Western and Japanese menu, so deferred to Ford as to which he preferred. . I wasn’t able to successfully run a speed test via most normal speed-test websites. Warm towels were distributed a few minutes after that, and then tablecloths were distributed about 15 minutes later. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Flew in biz a couple of times and the service was very good. ALL RIGHTS RESERVED. Service was great but I gotta say their IFE was not super intuitive and quite frustrating to use. That’s where the exceptional aspects of the flight end, though. My booking required an overnight in Tokyo, so I collected my bag and stayed at the airport’s capsule hotel. I know a great one not far from Narita which you could visit on a long layover. Same question for the soon-to-be somellier above. He ended up having the Japanese, while I had the Western, though I tried a little bit of everything. Best Club World / Club Suite (business class) seats on a BA 787-9. There is also a large side table for storage, and the table both folds and can be pushed up for easy egress! While the first meal has set timing, the subsequent meal services are all on demand, and can be ordered anytime after the first meal service, up to 90 minutes before landing. The menu noted that lunch would be served about one hour after takeoff, and the crew pretty much nailed that timing. Maybe the problem is that a few weeks prior I flew Japan Airlines first class and had an out-of-this-world-spectacular crew. I always have this problem on JAL and they comply (although ANA turns it down more, which makes a me slightly prefer them even if product is not as good). Earn 60,000 bonus points | 2X points on travel and dining. When the tray table was raised, there was a drink holder that could be popped out to hold a glass without you having to lower the tray table. I found JAL’s Apex Suite business class seat to be excellent. Then there were slippers, along with a shoehorn. This meal was sensational. For example, it would take them forever to clear trays, both during the main meal service, and also later in the flight when I ordered snacks. In a JAL tradition that I particularly appreciate, the meal was from a Japanese brand. Flying daily from Melbourne to Los Angeles and also from Sydney to both LA and San Francisco come late March, United's Boeing 787 Dreamliners offer high flyers a considerably improved 'BusinessFirst' (business class) experience over the Boeing 777s of years passed. During pushback the safety video was screened, and by 11:50AM we started our taxi to the departure runway. After a graceful greeting from the gate agents, boarding began three minutes late at 10:38 a.m. Incredibly, the flight finished boarding in under 20 minutes from the first boarding pass being scanned to the boarding door being shut. Fortunately with Wi-Fi I don’t care much, since I’m happy just to be productive. But I’d be lying if I didn’t say I found the service to be below average for a Japanese airline. You can either use some linguistic flexibility and try another approach to make your point, or you can give up and drink whatever Sake happens to be placed in front of you. If travelling with a child (7 yo) would you still opt for the side seats or would the centre paid be better? When the cabin is too warm do you ask the crew to turn the temperature down? By the way Ed, please post the name of the Sake brewery near Narita that you mentioned. The service and the food (japanese meal) were incredible and very attentive. I was upgraded about two weeks ago from Premium Economy to Business class on the 787-9 from Sydney to Narita. Japan Airlines | JAL Mileage Bank - Best business class seats on the 789? He’s had more than his fair share of exposure to Sake (it’s just before 0900 on Sunday here in Japan, so we are letting him sleep in before calling after a late Saturday night he undoubtedly spent drinking Sake), and he’s had enough exposure to the West and speaks enough English to understand our concepts, so this will be an interesting topic about which to get his opinion. I’m curious how you and your numerous Japanese counterparts would translate 辛口 orドライ? Please view our advertising policy page for additional details about our partners. I know American and Japan Airlines have a transpacific joint venture, but I didn’t think this would mean that JAL adopts American’s service levels. My starter consisted of chicken terrine, grilled sea scallops, and smoked salmon escabeche, with hazelnut vinaigrette. Overall, my first experience on a Boeing 787 was outstanding. You’re guess seems reasonable. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. However, I do enjoy sake, and have long requested dry sake, and that has never been met with confusion. In 2019, British Airways revealed a new business class seat called Club Suite. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. We opted for the two aisle seats on the 77W and it worked great for us and though I was nervous the seats would not be great based on Ben’s reviews, we loved them and they were super seats. Between meals, a simple snack basket was available in the galley between economy and premium economy. • Review: Qantas Lounge Tokyo Narita Airport I chose 3K in what turned out to be a sparsely selected front cabin. As @A Passerby noted, the FA was not familiar enough with English to understand. The menu that was handed out shortly after takeoff specifically noted the three items that were for premium economy only, making it clear that almost all of the same food and drinks were also available in economy. There are 40 Business Class, 14 Premium Economy, and 192 Economy Class seats. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. https://kurand.jp/en/4783/. After reading the other article on today’s OMAAT about Delta’s new business class, I would say just by the looks of it, Delta has a long way to go in my opinion. I’m on my way to becoming a Sake somellier, next exams next month. © 2021 THE POINTS GUY, LLC. Breeze Airways Wants To Pay Pilots How Much?! The first class is amazing though. The meal service was concluded over two hours after takeoff, so was quite drawn out. The dish was totally fine but nothing special, though personally I didn’t like the way the dressing was presented on the plate. Business Class There were two snacks listed in the menu as available on request: gazpacho bread and “Udon de Sky.” I ordered the latter midflight and was disappointed to find it was just a Cup Noodles-style snack that was served with instructions to wait three minutes to let it finish cooking. At 11:40AM the main cabin door closed, and we were advised of our flight time of 12hr55min. @Alex. We just had a short taxi, and at 12PM we were cleared for takeoff on runway 18L. The Points Guy will not sell your email. And, yes, it was actually a moisture mask. Model MDR-5760 headphones had active noise-canceling and provided solid sound great one not far enough SFO on J and found... Salmon escabeche, with hazelnut vinaigrette down fall for sure tho started up the costs for the entire with... 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