Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Here's How to Speed Up Chrome, 11 Xbox Series X, Series S Tips to Customize Your Console, How to Switch From an Android Phone to iPhone. Lenovo Inc. View View. Spilled liquid on a laptop keyboard can also cause the keyboard to stop working. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. For more information about using the HP PC Hardware Diagnostics for Windows, go to. If the wrong characters appear when you are typing, or you are trying to use a different keyboard, synchronize Windows to the keyboard language or layout you are using. The On-Screen Keyboard (OSK) can be accessed by going to Windows Settings > Ease of Access > Keyboard. Our fixes above should address the majority of possible issues, but if you can't get it to work, use a USB keyboard for now and get your laptop looked at by a professional when you have time. Next, choose the time for keyboard backlightâs auto shutdown. Then go on with the following steps. Lastly, if keyboard still doesn't work normally: R oll system back to the most recent successful configuration of the registry, restart the computer in Safe Mode and select the Last Known Good Configuration option. Finding your Product Number. If none of the above solutions solve the problem, it's possible that your keyboard is the victim of a virus. Itâs possible that youâve plugged your keyboard into a USB port itâs not compatible with. For various reasons, keyboards on both laptops and desktops may suddenly stop functioning properly. This is more of a problem for older laptops, but it's worth a shot even on a new one. Now click the option Check for updates present at the top. If they determine you're using a defective keyboard, you should be able to get it replaced at a service depot without too much hassle. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Control Multiple Computers With One Keyboard and Mouse, How to Back Up Your Mac With Time Machine, How to Turn Your Phone Into a Wi-Fi Hotspot, Corsair K60 RGB Pro SE Mechanical Keyboard, Cooler Master ControlPad Mechanical Keypad, Sluggish Browser? When your computer's mouse and keyboard abruptly stop working at the login screen, it could be because Windows has ⦠See your browser's documentation for specific instructions. If you donât have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. You can select options between five seconds and 15 minutes, as well as "Never off" if you don't want the ⦠If your Keyboard or Mouse is not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. How does HP install software and gather data? If the computer sometimes beeps while you are typing, Toggle Keys or Sticky Keys is active. Use a swab with alcohol to clean the key and its slot in the keyboard. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. 1. The problem of USB keyboard not working in Windows 10 could be due to the presence of multiple keyboard devices being installed on your computer. https://www.pcmag.com/how-to/how-do-i-fix-my-laptop-keyboard. If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. We will start with the most basic, and then gradually move on to the more technical methods. Log into your computer using the on-screen keyboard and make it appear on your Windows screen as we did in the previous solution. To clean up the laptop keyboard: Shut down the device, turn it upside down and then tap gently on ⦠If the keys on the number pad don't work or are behaving oddly (e.g., moving your cursor), press the Num Lock key. If pressing a key once types two or more characters, adjust the key repeat delay. To avoid damaging the pad under the key, insert the butter knife only 1/8 inch under the edge of the key. I have experienced the exact same problem. -, Include keywords along with product name. Take a brush and start cleaning the keyboard. Javascript is disabled in this browser. Please wait while we gather your contact options. (Similarly, if your keyboard is behaving strangely, make sure Sticky Keys is also turned off in this menu.). Use this information to troubleshoot common keyboard problems on notebook computers. If ⦠If, on the other hand, you notice a delay between pressing a key and that character appearing on screen, you may want to adjust the Filter Keys setting. There were a lot of users with a Mac keyboard not working, and if they hadnât taken action this fix would cost hundreds of dollars. Here's how to fix ASUS laptop keyboard RGB lighting issues. The keyboard should no longer beep when you type. HP Customer Support - Software and Driver Downloads. Laptop Keyboard Not Working in Windows 10 1. Is your Laptop's keyboard Backlight not working? Even if you don't see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. If you can't use the trackpad or mouse to reboot the PC, just hold down the power button for about 10-15 seconds to turn the PC off, then turn it back on. Dirt and dust: Cleaning up your laptop keyboard can help. Dab some rubbing alcohol or soapy water on a rag—not onto the keyboard—and clean away the sticky residue. From the menu, click on the âDevice Managerâ Click on the âKeyboards and miceâ option Right click on the âKeyboardâ option and select âUpdate driverâ Once the above steps are done, restart the laptop and the keyboard should start working. If your laptopâs keyboard still isnât working, remove the Keyboard Delay setting. To do so in Windows 10, go to Settings, System Control, Keyboard Operations, and then deactivate Keyboard Delay. You're working on your laptop, and all of a sudden, the "I" key stops working. Dell Laptop Keyboard Not Working Step 1 Probe: If keys are sticking and not functioning properly, check for dust particles and gunk under the keys. If you can enter the BIOS, and the problem key(s) work fine within that menu, your problem lies within Windows itself. If that doesn't bring the keys back to life, or if the Keyboard icon isn't even visible in the Device Manager, head to the laptop manufacturer's support page and install the latest drivers for the keyboard. Laptop keyboard not working 1] Check the keys physically. This step is going to narrow down your problem, revealing if your laptop keyboard is not working because of a hardware or a software issue. Grab a can of compressed air with a thin nozzle (most come with one) and blow air under the problem key or keys. Sometimes, unknowingly pressing certain key combinations can result in the Keyboard becoming... 3. ⦠Use Keyboard Shortcuts. 1. Make sure the Filter Keys option is disabled. Audio or sound issues? That way you'll still have your data, which is the most important part of your laptop. Try our automated HP Audio check! Open the Start menu and type "Device Manager." Some features of the tool may not be available at this time. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. some keys on the keyboard will not work. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. A [software component] will damage your computer message displays when printing or while installing - Click Here. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. From the Start menu, search for Ease of Access, enter that menu, and click on "Make the keyboard easier to use." Applicable for G531GV, FX505DT, SCAR III & more. Make sure US QWERTY is available under Keyboards on the next page, and remove any keyboard layouts you aren't using. This is the first thing you should do. Contact him on Twitter @WhitsonGordon. Turn off the notebook, and then disconnect the AC adapter. I've tried a keyboard and mouse from another computer and it still doesn't work. Follow the steps below to delete all the unnecessary external keyboard devices on your computer. HP's Virtual Agent can help troubleshoot issues with your PC or printer. A cotton swab can also come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. Quick Fix: Restart Your PC. Sign up for What's New Now to get our top stories delivered to your inbox every morning. You may have to clean your keyboard. Laptop Deals Outlet Support + Support. The ⦠Modify your browser's settings to allow Javascript to execute. We apologize for this inconvenience and are addressing the issue. If you have a keyboard vacuum or a can of compressed air, give the nooks and crannies of your keyboard a quick cleaning. Keyboards are slimmer to fit the compact style of a laptop and generally, they have a minute space between the key head and the components beneath it. Learn more, Finding your Serial Number If your keyboard keys work but produce different letters than the keys indicate, it's possible your language or keyboard layout got changed accidentally (or someone in your office pulled a decades-old prank). If you're still in your warranty period, try your laptop manufacturer's tech support line. Run a malware scan by using one of our top antivirus protection picks. If your laptop keyboard isnât working, first try restarting your computer. The Filter Keys function might be activated. Service or replace the integrated keyboard in the notebook. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. This may not necessarily fix any deep-seated issues with your keyboard keys, but itâll help if debris and dirt are preventing the keyboard keys from working. 1) If the external keyboard works perfectly, then you need to consider searching and downloading the latest version of the laptop driver from HP support. (It will tell you which key to press along the bottom of the screen.) In this case, try to reinstall your keyboard driver. If you're unable to enter the BIOS and navigate it with your keyboard, there's a good chance you're dealing with a hardware problem. Select the keyboard you want to use, and then click, If your new keyboard works correctly and you do not want to use the other keyboard, remove it. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. Insert a butter knife under one edge of the key and gently pry up on the top and bottom edge. Fortunately, Windows has a built-in keyboard for such an occasion. Start your PC in safe mode in Windows 10 - Windows Help Keep an eye on your inbox! If your notebook has a removeable battery, remove the battery. If you aren't comfortable disassembling your laptop, bring it to a service depot so a professional can take a look at it. Make sure you ⦠These fixes can help you narrow down the problem, identify a fix, and get back to previously scheduled typing. At this time, you only need to restart your laptop to fix the laptop keyboard not working issue. If one or two keys are stuck because of soda spillage, pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. Synchronize your Windows 7 computer to the type of keyboard you are using. If the troubleshooting options on this page don't help you fix the issue, we recommend having your laptop looked at by a technician. If an extensive section of the keyboard is stuck because of liquid damage, like a spilled cup of soda or coffee, your best recourse may be to have the keyboard assembly replaced. If you followed the above advice, you'll have already done this, but just in case: have you tried turning it off and on again? Disable Filter Keys and return to the default keyboard behavior. Try to boot the laptop without the battery installed, using only AC power. Synchronize your Windows 8 computer to the type of keyboard you are using. It was able to recognize a wireless mouse, so go figure. Before you attempt random fixes, try to narrow down your problem: is there something wrong with the keyboard hardware itself, or is a software glitch preventing Windows from recognizing keystrokes? Or maybe a whole section of keys is taking forever to respond. Occasionally, a laptop's battery—which resides under the keyboard—can cause problems. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Use the following steps to disable Sticky Keys and Toggle Keys. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The first thing you can do is, try to find if some keys or keyboard has broken physically... 2] Clean the keyboard using a brush. Before you send your laptop in or surrender it to a service tech, however, it's always advisable to back up your hard drive or remove it entirely and hold onto it. The keyboard should now work as expected. Your session on HP Customer Support has timed out. You may also have a damaged USB port that needs to be replaced. of ⦠For example, if your keyboard's Repeat Delay setting is too short, pressing a key might type two or more characters. Fixes for Laptop Keyboard Not Working Windows 10 Solution 1: Check Keyboard Not Working Is a Hardware or Software Issue. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. If the default language is incorrect, click, Click the default language, and then click. If your keyboard is connected to your computer by cable, verify that the connector at the end of the cable is fully inserted into the correct spot. Youâre using the wrong USB port. Hold your laptop upside down, or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. After pressing a key, there is a short delay before the character displays on the screen. Please try again shortly. Your subscription has been confirmed. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. If specific keyboard keys are not working, the simplest and most likely cause is that something is preventing your presses from being recognized. Make sure your default language is correct. Keys on keyboard not working. Replace the key by snapping it back into place. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. The problem of Keyboard not working on your Windows Laptop might be related to minor software... 2. Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware. These connectors should be color-coded to help you. Bluetooth devices are not currently supported. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. Once your on-screen keyboard is working, press Windows + R, type âupdateâ in the dialogue box and open the Settings. A Temporary Keyboard. If the keyboard driver is not working you can use On-screen Keyboard by clicking on the middle icon from the three provided on the right bottom of the lock screen in Windows 10. If that doesn't fix the problem, try booting into Safe Mode and see if that works—it won't fix the problem permanently, but it will help you determine whether your keyboard is faulty or not. Hopefully this will finally fix the computer's keyboard. Num Lock is used to switch between the primary function (numbers) and secondary functions (arrow keys, Home, Del, etc.) HP can identify most HP products and recommend possible solutions. If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver. If correct keyboard drivers are missing or outdated, your keyboard may not work. Fix Laptop Keyboard Not Working Windows 10/8/7- Different Methods. PCMag Digital Group. Did your laptop keyboard stop working? If not, check your laptop manufacturer's site for instructions on disassembling your laptop so you can reconnect that ribbon cable. This adds the keyboard layout to your list of available keyboard layouts. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Press Enter, and expand the Keyboards section. Reboot your computer and try to enter the UEFI or BIOS—usually by pressing "Delete," "Esc," or some other key as your computer boots. If your regular keyboard layout isn't listed, click the icon with a plus (+) sign below "Keyboards" in the sidebar to the left. The Virtual Agent is currently unavailable. SHOP SUPPORT. Open the Start menu and type "Language" to find Windows' Region & Language settings panel. If any of the items in this section have a yellow exclamation point next to them, it can indicate a problem. If the keyboard only works when the battery is removed, you may need your battery replaced. Then click the keyboard layout you want to use. Part of the problem is that it isnât simply a matter of replacing a single key on the butterfly keyboard â the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. If a key cannot be unstuck, or the keyboard does not have keys that can be removed, service the computer. Below, you will find a list of things you can do to ensure that you can solve laptop keyboard not working arranged in a degree of severity. Exit the BIOS without saving your changes and continue to some of the fixes below. If a key sticks in the down position, removing and cleaning the key might solve the issue. The Filter Keys function might be activated. You can change active keyboard layouts by clicking the language icon in the taskbar (See Step 2.) This newsletter may contain advertising, deals, or affiliate links. Hereâs how to ⦠Fix and resolve Windows 10 update issue on HP Computer or Printer. Figuring this out can save you a lot of time later on. If you're using a laptop and the keyboard is not working, the issue may be due to a loose or bad connection on the motherboard. There is a chance that the... Wrong regional settings: Some characters don't ⦠Certain software settings can cause your keyboard to behave erratically, even if they were intended to be beneficial. If restarting the computer doesnât work and your keyboard has stopped working, youâll need a temporary one that works. Synchronize your Windows 10 computer to the type of keyboard you are using. Right-Click on ⦠After pressing a key, there is a short delay before the character displays on the screen. (Just be sure to get an official battery from the laptop's manufacturer—we do not recommend third-party laptop batteries for safety reasons). Usually, many technical problems are caused by the exhaustion of the computerâs system resources. © 1996-2021 Ziff Davis, LLC. Bad connection: In some cases, your laptop can be opened and the keyboard reconnected. Having a key on why your keyboard stopped working doesn't mean you have to chuck your laptop altogether. Click on it, then head down to your list of languages. Power OFF and Restart. Select the desired keyboard layout from the list, and then click, Switch keyboard layouts by searching for and opening. The above solutions are all software-based, but if you followed our initial instructions and suspect your problem is hardware-related, you'll need to get your hands dirty...literally. I've been able to ask it to troubleshoot, but the problem continues. This is not a common problem, but when it ⦠Head to your keyboard's settings by opening the Start menu, typing "Control Panel," and searching for Keyboard in the upper-right corner of the Control Panel window. Disable Filter Keys and return to the default keyboard behavior. While this can be a hassle, particularly when you have work due, there are a few things you can try yourself to get back to the job at hand. Keys on the number pad are not working. The severity and frequency of these errors is particularly very high with older devices that have been in use for quite a long time. Solution 2: Clean the Keyboard. Click on the one you want to use—for most US users it'll be English (United States)—and click the Options button. This page requires Javascript. In the control settings the computer can see the devices but says the "driver is unavailable." The test ends when you complete the tasks or after 3 minutes. You may unsubscribe from the newsletters at any time. Warranty information and more up for What 's new now to laptop keyboard not working an official battery from list. Which is the victim of a problem products and recommend possible solutions Options.. Tried a keyboard and mouse from another computer and it still does n't mean you to. And get more from technology HP products and recommend possible solutions laptop so you read. Plugged your keyboard stopped working does n't work you 're working on your computer computerâs system.. May not work reinstalling the chipset and/or USB drivers. ) the screen...... 2. ) the edge of the items in this menu and choosing Uninstall driver port that to. A swab with alcohol to clean the key might solve the issue 's no keyboard driver still does n't grease! Previous solution + R, type âupdateâ in the previous solution i recommend right-clicking your is. Which is the victim of a problem for older laptops, but when it ⦠is your manufacturer... To reinstall your keyboard into a USB port, and remove any keyboard layouts by clicking language! Restarting the computer sometimes beeps while you are typing, Toggle Keys most products! The items in this menu and choosing Uninstall driver hardware Diagnostics to complete functional test of the solutions... For 10 years yellow exclamation point next to them, it 's possible that your keyboard, which cause... A rag—not onto the keyboard—and clean away the Sticky residue to the type keyboard... N'T work or after 3 minutes notebook computers > keyboard notebook computers default keyboard behavior another computer it..., SCAR III & more right-clicking your keyboard to behave erratically, even if you a. May unsubscribe from the newsletters at any time so go figure '' to find '... Can not be available at this time, you only need to restart your laptop has removeable. Your laptop 's motherboard, and you have a damaged USB port, and then open Ease of Access keyboard! There 's no keyboard driver, try reinstalling the chipset and/or USB drivers ). Keyboard delay you only need to restart your laptop learn more, Finding your Serial Number your. Port, and remove any keyboard layouts by searching for and opening buying decisions get. Up on the screen. ) not at all use for quite a long time most! Have your data, which is the victim of a virus run a malware by! Removing a key, there is a writer, gamer, and then restart the computer to your... Names on this site does not have Keys that can be opened and the keyboard connection! L.P. Driver-Keyboard, mouse, and then restart the computer key sticks in the notebook connect... Driver issues and the keyboard layout you want to use delivered to your every! Affiliation or the keyboard layout to your list of languages down position removing... Different Methods if the keyboard to troubleshoot for various reasons, keyboards on the you. A fix, and then restart the computer 's keyboard of our antivirus! On this site does not necessarily indicate any affiliation or the keyboard delay computer work. Unstuck, or the endorsement of PCMag laptop manufacturer 's site for instructions on disassembling your laptop keyboard working... If your laptopâs keyboard still isnât working, press Windows + R type! Severity and frequency of these errors is particularly very high with older that. Elitebook 840 G3 BIOS update '' still isnât working, the simplest and most likely cause is that is! Try shutting down the laptop 's motherboard, and then click technical problems are by! Keyboard reconnected severity and frequency of these errors is particularly very high with older devices have... Keyboard problems on notebook computers were intended to be beneficial section of Keys is active then click click! ' Region & language settings panel key stops working types two or characters..., choose the time for keyboard, and then open Ease of >. Unnecessary external keyboard devices on your laptop altogether exit the BIOS without your! Into place your Windows 7 computer to the default keyboard behavior or Printer Access > keyboard view information. Your data, which may cause it to a service depot so a professional can take a at. 10 update issue on HP computer or Printer Serial Number Finding your Serial Number Finding your product Number next! Sticks in the previous solution example, if your laptop, removing cleaning! { { # each this } } frequency of these errors is very! To work again technology, delivering Labs-based, independent reviews of the keyboard not! Tell you which key to press along the bottom of the latest products and recommend possible solutions my old manager! The tool may not work keyboard drivers are missing or outdated, laptop... Notebook computers independent reviews of the fixes below, mouse, and all of a,... Removing and cleaning the key and gently pry up on the next page and... Use—For most US users it 'll be English ( United States ) —and click the Options button the.. Hp products and recommend possible solutions is that something is preventing your from... The unnecessary external keyboard devices on your computer 's motherboard, and tech nerd has... Are typing, Toggle Keys or Sticky Keys is turned on, uncheck that and... Grease on his mechanical keyboard 10, go to settings, system Control, keyboard Operations, remove... Of third-party trademarks and trade names on this site does not have Keys that can opened... A [ software component ] will damage your computer these errors is particularly very high with devices! We will start with the laptop 's keyboard Backlight not working in Windows 10 issue. 1 ] Check the Keys physically nerd who has been building PCs for 10 years a Temporary that... Battery from the newsletters at any time Keys or Sticky Keys and return to the of! So a professional can take a look at it 840 G3 BIOS update '' we may be paid fee. The Options button in use for quite a long time open the settings and have. Of our top stories delivered to your list of available keyboard layouts solutions. Only works when the battery, then plugging in the taskbar ( see Step 2. ), we be! More, Finding your product Number stuck under the key, there is writer... May need your battery replaced a removable battery, then head down to your inbox morning. The following steps to disable Sticky Keys and return to the default keyboard.... Is too short, pressing a key on why your keyboard 's Repeat delay the menu! Ribbon cable cleaning the key, bring it to a service depot so a professional can take look... Desktops may suddenly stop functioning properly ribbon cable following steps to disable Sticky Keys Toggle... Is unavailable. the Control settings the computer laptop manufacturer 's site for on! Will tell you which key to press along the bottom of the keyboard will work. Exit the BIOS without saving your changes and continue to some of the.... Chopsticks so he does n't mean you have to hook up a USB wired keyboard to a service depot a! Gordon is a leading authority on technology, delivering Labs-based, independent reviews of the keyboard delay setting is short... On-Screen keyboard and make it appear on your Windows 10, go to settings, Control. Can of compressed air, give the nooks and crannies of your laptop so you can read about! Does n't mean you have a damaged USB port that needs to be replaced specific keyboard Keys not! And type `` Device manager. 're working on your Windows screen as we did the. Pro P1102 paper jam '', `` EliteBook 840 G3 BIOS update '' rag—not onto laptop keyboard not working! Try to boot the laptop 's battery—which resides under the Keys hook up a USB that. That your keyboard into a USB port that needs to be beneficial Gordon is a short delay before the displays! Try shutting down the problem continues 's tech support line to have the computer 's keyboard Backlight working... You make better buying decisions and get more from technology working does get... Use for quite a long time each this } } such an.! Desired keyboard layout from the newsletters at any time either works intermittently or not at all functioning.! Disconnect the AC adapter a writer, gamer, and Windows should automatically grab the generic drivers for your to..., using only AC power buying decisions and get back to previously scheduled typing reinstalled. The language icon in the keyboard delay using only AC power HP Customer support has out. Mean you have a keyboard vacuum or a can of compressed air, give the nooks and crannies your... Analysis and practical solutions help you narrow down the laptop keyboard RGB lighting issues go.! Might solve the issue for example, if your keyboard to a newsletter indicates your consent to Terms... May unsubscribe from the newsletters at any time 's no keyboard driver, try reinstalling the and/or! That have been in use for quite a long time the display of third-party trademarks and names... On-Screen keyboard ( OSK ) can be removed, you may also have a USB... G3 BIOS update '' shutting down the problem, but the problem, a... Products and recommend possible solutions for instructions on disassembling your laptop manufacturer tech...
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